Cancellation Policy

There are no surgery cancellation fees if you decide not to go ahead with surgery, however, if you decide to cancel or terminate your holiday, some cancellation fees apply.

Please refer to the cancellation policy applied by the travel agent with regard to bookings made through the travel agent, upon your booking. In the case that you have personally booked your flight, Surgery Getaways has no involvement or responsibility, financial or otherwise, with these arrangements.

A $350.00 non-refundable service fee for your personalised package must be paid upon booking. The balance outstanding must be received 21 or more days before your surgery confirmation date. Bookings not paid for by the 21 day prior to the actual confirmed and booked surgery date will be considered cancelled by Surgery Getaways.

Once payment has been received and you are unable to travel on the committed date, we will require written notice 21 days before your original committed surgery date. If this is adhered Surgery Getaways will provide you with a credit and permit the value of the payment to be transferred to a future booking within 6 months.

No refund or transfer is available for cancellations after the surgery holiday package has commenced.